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Returns

Satisfaction Guaranteed
Yes. We guarantee your satisfaction and will accept returns for replacement, exchange, credit, or a refund. If for any reason you are dissatisfied, simply return the merchandise, with your order number and contact information, within 30 days.


DVD/CD/Video Returns
Once the tamper seal has been opened, the item is no longer returnable. Defective items will be replaced at no charge.


Return Address

For Returns from the U.S. and All Countries except Canada:

Qbookshop
Hachette Book Group

Attn: Returns Department

322 South Enterprise Blvd.

Lebanon, IN 46052

 

For Returns from Canada:

Qbookshop

Hachette Book Group

c/o Georgetown Terminal Warehouse

34H Armstrong Ave.

Georgetown, Ontario

Canada L7G 4R9

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