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Shipping

We understand how eager you are to receive your order, and we are just as eager to get your order to you. When you place your order, it generally leaves our warehouse within 2-3 business days. For example, if you place an order on Tuesday, it may not ship until Thursday or Friday.

 

Please note: The estimated delivery times are just that, estimates, as provided by our shippers and they begin after your order has left our warehouse. Always be certain that we and our shipping partners are always doing our best to get your order to you as promptly as possible.


Consult the charts below to learn the shipping costs and delivery time estimates for the various shipping options available. All of the dollar figures shown in the charts are U.S. dollars. If you have any shipping questions please e-mail us at customerservice@quartous.com.


Your shipping total is calculated by Item Fee x number of items, plus the Order Fee.

 
 U.S. Orders
First
Item
Each
Additional
Item
Estimated
Arrival
Time
 Standard
$5.50
$2.50
7-10 Business Days*
 Priority (No P.O. Boxes)
$12.00
$3.50
4-5 Business Days
 1-Day (No P.O. Boxes)
Please e-mail us for rates
Note: CA, MN & WI residents are required by law to pay tax on shipping charges
*AK,HI & PR: 4 to 6 weeks; Virgin Islands & Guam 6-8 weeks

Shipping to Military Addresses

We ship to military addresses.  APO stands for Army Post Office and FPO stands for Fleet Post Office. The first line determines how it will be routed.  You should enter either APO or FPO in the first address line, and AA, AE, or AP in the second address line, and then the corresponding state. If it's AA you should choose FL as the state, because it goes through Miami.  For AP, you would select CA as the state because it goes through San Francisco. For AE, you would select NY as the state because it goes through New York. Note that shipping to APO/FPO addresses may take longer than the above estimated delivery times.

 
 Canadian Orders
First
Item
Each
Additional
Item
Estimated
Arrival
Time
 Canada Standard
$25.00
$10.00
7-10 Business Days
 
 

Customs, Duties, and Taxes

Please note that there may be additional customs, duties or taxes applied to shipments to destinations outside of the U.S. These fees are applied by the destination country and are beyond our control. These fees are the responsibility of the recipient. If you have further questions about customs, duties or taxes, please contact your customs office. Additionally, processing your shipment through customs may cause a delay which is outside of our stated delivery timeframes.

 

NOTE: Our shipping rates are for North America only. Sorry! No shipping is available to international addresses or on credit cards with international billing addresses at this time.


Effective 12/30/2014

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